This area of information management is at once both much-hyped and often overlooked. It brings significant opportunities for financial savings, business process improvement and enhanced data security.
Unlike most other consulting organisations operating in the managed print marketplace, we are not aligned to any manufacturer or dealer, nor bound to solutions that depend on a hardware refresh approach. We provide 100% independent specialist support to OEMs, vendors and dealers as well as to organisational procurement teams. Working on both sides of the market has given us a unique viewpoint on the marketplace as a whole – and a valuable corresponding insight that we regularly exploit to the benefit of our clients.
Related work
Sales agency with ongoing strategic support
In building a partner network in the UK associated with its Printless service, our French client knew they would need a simple but comprehensive contract structure and content: a partnering Master Services Agreement with individual Customer Engagement Schedules, and back-to-back terms to enable partners to contract the service with their clients as well as a preliminary agreement of partnering ‘intent’, or Heads of Agreement.
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Channel management support
In building a partner network in the UK associated with its Printless service, our French client knew they would need a simple but comprehensive contract structure and content: a partnering Master Services Agreement with individual Customer Engagement Schedules, and back-to-back terms to enable partners to contract the service with their clients as well as a preliminary agreement of partnering ‘intent’, or Heads of Agreement.
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Project Management methodology and training
Operational maturity challenges are common with growing businesses, as they pass the point where process ownership by individual is good enough and find the need for wider process management and disciplines. Our client was at that stage and recognised their need for a common implementations project control, seeking our help with training and materials to resolve the problem.
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Service development consulting in EMEA for a global printer and managed solutions provider OEM
Well-known in the middle market for business printers, our client was gearing up to move into managed document solutions, with a wider range of multi-function devices, software and an associated go-to-market strategy. Project lead Javier Lopez needed external assistance with research in order to benchmark country capability across the in-scope markets and with sales operational materials, including Service Catalogue and collateral, partner and customer agreements.
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Launching a new managed print service in the UK
A leading French provider in the world of managed print, our client’s software platform has more than 250,000 devices under management, serving countless end-users in banks, hospitals and major retail organisations. Printless is a service based on this platform, allowing UK businesses to acquire the solution at no cost and deploy in a multi-vendor fleet, saving 30% or more on current costs.
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Managed Print for a London hospitals group
Acert’s initial work on spend analysis with this London-based private hospitals client had revealed a significant expenditure category in printing and copying. Further investigation established that current agreements for copiers and printers were over-extended and under-performing. The large number of individual printers in place also indicated large benefit potential from a device consolidation and managed print solution initiative.
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Driving managed print savings for a national hospitals group
This private hospitals group provides secure mental health services at its facilities throughout the UK. With a long-term copier/printer agreement expiring soon the Finance Director and Head of IT were keen to seek savings and capture the benefits of a managed print solution.
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Managed print project management and procurement for a global enterprise client
Having grown massively both organically and by acquisition, this large media conglomerate recognised the opportunity for business improvement and savings to be realised from a shared services approach. A substantial IT innovation project had been established right across the scope of technology for the business. In-house and office (managed) print was one of eight categories targeted.
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Can we help?
Steve Pye
+44 (0)7712 050604 stephen.pye@acertassociates.com