We started the Company in 2009 with a simple plan to offer practical help and unbiased support in the world of technology and services sales and procurement.

Following decades of experience working on significant technology acquisitions projects, we saw an opportunity to deliver value from our multiple perspectives as end-users, vendors, clients, investors and advisors. Since inception, Acert has gone from strength to strength

with an enviable record of repeat engagements with existing clients as well as gaining new customers through recommendation. Our services have delivered fast, cost-effective and measurable business improvements in a wide range of areas.

Leadership Team

Steve Pye

Founder Director - Managing Consultant

Establishing Acert in 2009, Steve’s vision for the business was centred on client value and innovation, drawing on the experiences of a long career in global IT and managed services. Ahead of Acert’s 10 year anniversary in 2019, Steve’s focus is on more of the same, but with an ever-growing contribution from the Acert Associate family of like-minded, high-quality professionals.

Keith Halford

Associate Director -  Sales Improvement

Keith brings a strong record of sales success, together with extensive business development, account and bid management experience to his clients, enabling them to improve their end to end sales processes, boost their sales success and deliver significant revenue/margin growth. He works with small, medium and large clients organisations, helping them manage their sales businesses better. Comfortable at all levels of stakeholder engagement, Keith is consultant , trainer, coach, mentor, program/process manager or interim sales/bid leader. He is responsible for the Acert Sales Improvement practice and makes a big contribution across the whole business.

Mike Mann

Associate Director - Strategic IT Improvement

Mike has transformed the operational performance of numerous global IT functions in finance, banking and energy, having headed up Strategy & Planning, Project and Service Delivery departments. With plenty of practical consultancy experience his skillset encompasses: developing technology solutions, reviewing and implementing IT operating models that involve 3rd party outsourcing relationships; implementing industry-leading ITIL and CoBIT process frameworks; IT benchmarking; balanced scorecards; tooling and automation.

Mike is an entrepreneurial, results-orientated exec with excellent business acumen and gravitas.

James O’Donnell


An early associate at Acert, James went on to pursue a highly successful career in coaching, leadership and talent delivery in recent years, here and in Australia. He has returned to Acert to help guide development of the associate network, the digital transformation opportunity and business expansion.

Ian Crawford

Process Improvement and Change Partner

Ian is a lateral-thinking change consultant who uses Appreciative Inquiry along with other co-creation approaches to build positive change perspectives. The focus is on preventing defensive routines and resistance, thus improving implementation, value and benefits of the change. Following his Army aircraft engineering career, Ian has delivered nearly 60 change and performance projects across many different organisations, from banking and finance to enterprise, to public and the 3rd sector. With an MSc in Organisational Change (from Ashridge Business School) he is a highly experienced PRINCE2 project manager, MSP programme manager, EFQM assessor and lean systems process improvement practitioner.

Our values

Our rules of engagement have remained with us since the outset and are the foundation for our current and continued success


Steve Pye

+44 (0)7712 050604 stephen.pye@acertassociates.com