Project Management methodology and training

The Challenge for the Client

Operational maturity challenges are common with growing businesses, as they pass the point where process ownership by individual is good enough and find the need for wider process management and disciplines.  Our client was at that stage and recognised their need for a common implementations project control, seeking our help with training and materials to resolve the problem.

Our Approach

Acert’s project methodology (based on Prince2) was thought to be an ideal approach and a 3-session training programme was developed to guide the knowledge transfer process.

With sessions at fortnightly intervals, the programme was delivered in just over 4 weeks to the client operations team and to key sales resources.

Enduring Business Benefit

Internal cooperation received a significant boost and the course was well-received, demonstrating management’s commitment to staff training, overall process improvement and customer satisfaction.