Managed Print for a London hospitals group

Building on Success

Acert’s initial work on spend analysis with this London-based private hospitals client had revealed a significant expenditure category in printing and copying.  Further investigation established that current agreements for copiers and printers were over-extended and under-performing. The large number of individual printers in place also indicated large benefit potential from a device consolidation and managed print solution initiative.

We proposed a formal discovery process to scope the opportunity, outline the solution approach, identify the available savings and provide detailed costings for market entry, contracting and transition support.

Phased Approach

Each stage was successfully executed, winning client’s approval for the next phase.  We employed a comprehensive supplier selection, tendering and award process to drive highly competitive offers from the market.  We provided advice and guidance to the client who selected a preferred and reserve vendor.  Retained to manage the contracting phase, we developed and negotiated the service and rental contracts, securing greatly improved commercial terms for the client.  Our engagement was then further extended to project management of the service implementation the following months.

Tangible Savings

Each phase of the engagement ran according to its expected time and outputs. The resulting long-term partnership between the client and supplier successfully delivered the expected benefits from a fully managed, secure, ‘print-anywhere’ environment. As a result of our project, the client made substantial savings from reduced print costs, which easily exceeded the £1m (like-for-like) savings target.